Head to head
Timo vs Asksuite: They Chase the Booking. Timo Sells the Stay.
The short answer
Asksuite sells the room: it is an AI reservation assistant built around the conversation before the booking. Timo sells the stay: an AI concierge that offers the early check-in, the upgrade and the transfer in the conversation and writes them into your PMS. Timo also picks up the phone and costs 8-10 EUR per room per month; Asksuite quotes on request.
At a glance
| Tool | What it sells | Picks up the phone | Mews | Price you can see | Built for |
|---|---|---|---|---|---|
| Timothis is us | The stay: early check-in, late checkout, upgrades, parking, transfers, written into your PMS | Yes. Live calls, in the same price as WhatsApp and email | Works with Mews today, 0 EUR implementation | 8-10 EUR per room per month, no commitment | The reception desk |
| Asksuite | The room: quotes and follow-ups before the booking | AI call answering not named on its site | Not named on its integrations page | None. Its FAQ says pricing depends on your hotel's needs | The reservations team |
What each column means, and why it decides anything
- What it sells
- Selling the room is one sale. Selling the early check-in, the upgrade, the parking and the transfer is a sale on every stay.
- Picks up the phone
- A booked guest with a problem does not open a webchat. They call reception. Ask who answers.
- Mews
- An assistant that cannot see the booking can only answer generic questions. Check your own PMS is named, not just a total.
- Price you can see
- If you cannot see the price, you cannot budget and you cannot compare. You can only sit through a demo.
- Built for
- The reservations team and the reception desk are different desks with different problems. A tool is built for one of them.
The two options
Timo
Our productThe AI concierge that turns guest questions into revenue: it sells the early check-in, the upgrade and the airport transfer while it answers, 24/7 on phone, WhatsApp and email.
Best for: Hotels, hostels and serviced apartments that want reception to stop being a cost and start being a sales channel, this month.
Timo is a concierge, not an answering machine. It knows the booking, offers the right extra at the right moment, on the call or in the chat, and writes the order into your PMS. It picks up the phone and replies on WhatsApp and email in the guest's language, from one unified inbox with the full guest history. It reaches out first too: arrival instructions, the early check-in offer, the late checkout the night before. What needs a person goes to your team with the whole conversation attached, and every call and message lands in one dashboard with recordings, transcripts and what was sold. Timo is trained on 18,500+ AI upsell calls and is live in 5 properties with guests from 20+ countries. At Ambiente Apartments in Bratislava it is the first line for 60+ apartments: a 9.0 guest rating, 30% fewer repetitive messages at the front desk and 3-5% extra revenue from upsells. It works with Mews today, a first version can be live within a day, and it costs 8-10 EUR per room per month with no commitment.
Asksuite
Checked Oct 12, 2026An AI reservation assistant and omnichannel platform built around the conversation before the booking, and the reservations team that handles it.
Best for: Hotels and chains with a reservations team, whose problem is the enquiry that never becomes a booking.
Asksuite describes itself as an all-in-one AI and communication platform connecting hotels and travelers. Its site leads with an AI Reservation Assistant that answers 24/7 and sends real-time quotes, an omnichannel inbox covering webchat, WhatsApp, Instagram, Facebook Messenger and inbound email, and an AI Agent Copilot for reservation teams. It publishes 5,500+ hotels in more than 80 countries and connections to more than 400 booking engines. It does not name AI call answering: the telephony it does name is VoIP for reservation agents in Brazil. Mews is not named on its integrations page. It does not publish prices: its own FAQ says pricing depends on your hotel's needs.
Source: asksuite.com
The booking is not the end of the sale. It is the start.
Asksuite is built to win one moment: the enquiry before the booking. An AI Reservation Assistant, real-time quotes, a copilot for reservation agents, connections to more than 400 booking engines. If your problem is a reservations team drowning in quote requests, that is its ground.
But hey, hotel managers: what happens after the guest books?
That is where the calls come in. Where is the parking. Can I arrive early. The WiFi does not work. Can I stay another night. Every one of those is a conversation, and half of them are a sale nobody makes, because reception is busy answering the other half.
Timo is built for exactly that stretch, from the booking to the checkout. It answers the question and then it asks the next one: would you like the early check-in for 25 EUR? The upgrade? The transfer from the airport? And it writes the order into your PMS.
One of these tools sells a room once. The other sells on every stay.
Your reception costs money. Ours makes it.
This is not a slide. Timo is trained on 18,500+ AI upsell calls. At Ambiente Apartments in Bratislava, where it is the first line for 60+ apartments, it brings 3-5% extra revenue from upsells, with a 9.0 guest rating and 30% fewer repetitive messages at the front desk.
- Early check-in and late checkout, sold the day before, not explained at the desk.
- Room upgrades, offered when the better room is actually free.
- Parking, transfers, breakfast, spa, added to the stay in one sentence.
Your guests want to spend more. Is anyone asking them?
And when the guest calls?
Asksuite's site names webchat, WhatsApp, Instagram, Facebook Messenger and email. It does not name AI call answering. The telephony it does name is VoIP for reservation agents in Brazil, which is a phone system for people, not an AI that picks up.
So a call to reception at 2 AM still reaches your team.
Timo picks up. In the guest's language, knowing who is calling and what they booked. A guest who messaged at nine and calls at ten does not start again, because phone, WhatsApp and email share one inbox and the full guest history. And when a call needs a person, Timo transfers it to your receptionist with the whole story attached.
Ask them the price. We will wait.
Asksuite does not publish prices. Its own FAQ says pricing depends on your hotel's needs, so expect a conversation before you have a number.
Timo's is on the website. 8-10 EUR per room per month. Monthly subscription, no commitment. Phone, WhatsApp and email in the same price. 0 EUR implementation on a PMS we already have connected. There is a calculator that shows what Timo saves at your number of rooms before you talk to anyone.
Less than one salary. More than one receptionist.
On Mews? Open their integrations page.
Asksuite publishes 500+ hotel integrations, most of them booking engines. Look for Mews on its integrations page. As of 12 October 2026 it is not named there.
Timo works with Mews today. It reads the booking, checks whether the better room or the early check-in is actually free, and writes what it sold into the reservation, so reception sees it in the system. A first version can be live within a day. See how Timo works for Mews properties.
Which one is for you
Choose Asksuite if you have a reservations team and your biggest leak is the enquiry that never becomes a booking: quotes, follow-ups, abandoned bookings.
Choose Timo if your pressure is at reception: booked guests calling and writing at all hours, and extras nobody has time to offer. Timo answers them on phone, WhatsApp and email, sells during the stay and works with Mews.
Do not take our word for it. Call her.
We could describe what Timo sounds like on the phone. Or you could find out in the next minute.
Call Timea, our AI concierge: +420 910 928 927. Ask her anything you would ask a receptionist.
By calling, you agree to talk to an AI agent, that the call may be recorded, and that we may contact you afterwards about Timo.
Looking at more than these two? See the full comparison of AI receptionists for hotels.
Where the facts come from
We build Timo, and this page is our case for it. What it says about Asksuite was read on asksuite.com on 12 October 2026: its homepage and FAQ, its integrations page and its blog, which is where it names telephony. If Asksuite changes any of it, tell us and we will update this page.
Frequently asked questions
What is the difference between Timo and Asksuite?
Asksuite sells the room: it is an AI reservation assistant built around the conversation before the booking, with quotes, follow-ups and a copilot for the reservations team. Timo sells the stay: an AI concierge that offers early check-in, upgrades and transfers in the conversation, writes them into your PMS and picks up the phone. Timo publishes its price, 8-10 EUR per room per month. Asksuite quotes on request.
Does Asksuite answer phone calls?
Asksuite's website does not name AI call answering as of 12 October 2026. The channels it names are webchat, WhatsApp, Instagram, Facebook Messenger and inbound email, and the telephony it names is VoIP for reservation agents in Brazil. Timo answers live calls itself, in the guest's language, in the same price as WhatsApp and email. You can test it now on +420 910 928 927.
How much does Asksuite cost, and how much does Timo cost?
Asksuite does not publish a price list. Its own FAQ says pricing depends on your hotel's needs, so expect a call before you have a number. Timo costs 8-10 EUR per room per month, as a monthly subscription with no commitment and 0 EUR implementation on a PMS it already has connected. Phone, WhatsApp and email are in the same price.
Does Asksuite integrate with Mews?
Mews is not named on Asksuite's integrations page as of 12 October 2026. That page publishes 500+ hotel integrations, including more than 400 booking engines. Timo works with Mews today with 0 EUR implementation: it reads the booking, offers the right extra at the right moment and writes the order into the reservation.
Which one is better for a small independent hotel?
A small hotel rarely has a reservations team to give a copilot to. It has a reception desk, a phone that rings at night and guests who would pay for an early check-in if someone offered it. That is the job Timo does, for 8-10 EUR per room per month with no commitment, live within a day.
Can I try Timo before talking to a salesperson?
Yes. Call Timea, our AI concierge, on +420 910 928 927 and ask her what you would ask a receptionist. The price is on our website and the calculator shows what Timo saves at your number of rooms.
Or skip the form and hear it yourself: call Timea, our AI concierge, on +420 910 928 927.
Book a call with Timo