Comparison
HiJiffy Alternatives in 2026: 5 Options, and the One That Sells While It Answers
The short answer
The best HiJiffy alternative depends on why you are leaving. If you want reception to sell as well as answer, it is Timo: an AI concierge that offers the right extra, writes the order into your PMS and picks up the phone, for 8-10 EUR per room per month. HiJiffy's upsell campaigns and PMS integration are on Premium, from 319 EUR a month plus setup.
At a glance
| Tool | Why switch to it | Picks up the phone | Mews | Price you can see |
|---|---|---|---|---|
| HiJiffy | The baseline: what you are switching from | Live call answering not stated. Voice means voice messages on chat channels | Yes, with PMS integration listed on Premium | 99 EUR per month for website chat; 319 EUR plus 599 EUR setup with PMS integration, on yearly payment |
| Timothis is us | It sells while it answers, and it picks up the phone | Yes. Live calls, in the same price as WhatsApp and email | Works with Mews today, 0 EUR implementation | 8-10 EUR per room per month, no commitment, 0 EUR implementation on a connected PMS |
| Asksuite | Reservation conversion before the stay | AI call answering not named on its site | Not named on its integrations page | None. Quoted per hotel |
| Canary Technologies | One vendor for the whole guest stack | Yes, as a separate AI Voice product | Yes, among its two-way PMS integrations | None. Three bundles, each with a quote button |
| Duve | A guest app and online check-in | Phone call answering not named on its site | Yes, a two-way integration | Minimum packages from 120 USD per month; messaging hub from 150, upsells from 200 |
| Quinta (formerly Quicktext) | Being found in AI assistants and metasearch | Phone call answering not named on its site | Listed on its partners page | Data services from $599 per month |
What each column means, and why it decides anything
- Why switch to it
- Nobody should switch to get the same product with a different logo. Each alternative is built for a different job, so start from the job HiJiffy is not doing for you.
- Picks up the phone
- The most common gap in a messaging first setup. Vendors use the word voice for different things, so check whether a live call to your reception is actually answered.
- Mews
- Your guest data lives in the PMS. A switch that breaks that connection breaks personalised answers and upsells.
- Price you can see
- Switching costs twice: a new subscription and a new setup. Compare against the HiJiffy plan you actually need, not the one on the banner.
The options in detail
HiJiffy
Checked Oct 12, 2026What you are comparing against: a guest communications platform for hotel groups that pulls chat channels into one console.
Best for: Hotel groups that want every chat channel in one console, with a long integration list and a public price list.
HiJiffy's homepage calls it the guest communications platform for hotel groups and says its AI handles up to 90% of guest conversations automatically across web, social, WhatsApp and OTA channels. Its plan table lists voice messaging, which its channels page describes as understanding voice clips guests send and replying to them, and its voicebot page offers Click to call, which connects the guest to a human agent; it does not state that its AI answers live phone calls. On yearly payment, Basic starts from 99 EUR per month and covers website chat with up to 25 standard FAQ topics in 3 languages; Pro starts from 159 EUR; and Premium, where PMS integration and automated WhatsApp campaigns are listed, starts from 319 EUR. Each plan adds a setup fee per five properties: 99, 399 and 599 EUR. Paid monthly, the three plans start at 105, 170 and 350 EUR.
Source: hijiffy.com/plans-and-pricing
Timo
Our productThe AI concierge that turns guest questions into revenue: it sells the early check-in, the upgrade and the airport transfer while it answers, 24/7 on phone, WhatsApp and email.
Best for: Hotels, hostels and serviced apartments leaving a chat tool because nobody is selling to the guests who call and write, and because the phone still rings.
Timo is a concierge, not an answering machine. It knows the booking, offers the right extra at the right moment, on the call or in the chat, and writes the order into your PMS. It picks up the phone and replies on WhatsApp and email in the guest's language, from one unified inbox with the full guest history. It reaches out first too: arrival instructions, the early check-in offer, the late checkout the night before. What needs a person goes to your team with the whole conversation attached, and every call and message lands in one dashboard with recordings, transcripts and what was sold. Timo is trained on 18,500+ AI upsell calls and is live in 5 properties with guests from 20+ countries. At Ambiente Apartments in Bratislava it is the first line for 60+ apartments: a 9.0 guest rating, 30% fewer repetitive messages at the front desk and 3-5% extra revenue from upsells. It works with Mews today, a first version can be live within a day, and it costs 8-10 EUR per room per month with no commitment.
Asksuite
Checked Oct 12, 2026An AI reservation assistant built around the conversation before the booking.
Best for: Hotels and chains with a reservations team, whose problem is the enquiry that never becomes a booking.
Asksuite positions itself as an all-in-one AI and communication platform for hotels, led by an AI Reservation Assistant that answers 24/7 and sends real-time quotes, with an inbox covering webchat, WhatsApp, Instagram, Facebook Messenger and inbound email. It publishes 5,500+ hotels in 80+ countries and connections to more than 400 booking engines. It does not name AI call answering; the telephony it names is VoIP for reservation agents in Brazil. Mews is not named on its integrations page, and it publishes no prices.
Source: asksuite.com
Canary Technologies
Checked Oct 12, 2026A guest management suite for hotels and brands: check-in, upsells, payments, messaging and voice from one vendor.
Best for: Groups and brands that want the whole guest stack from one supplier.
Canary sells a whole guest management system: mobile check-in, kiosks, mobile keys, dynamic upsells, digital tipping, payments, AI Guest Messaging, AI Webchat and AI Voice, which it describes as answering every call 24/7. It publishes 20,000+ hotels in 125+ countries and lists two-way integrations with PMSs including Opera, Mews and Cloudbeds. Its pricing page is headed Get Custom Pricing: three bundles, each with a quote button and no amount, and AI Voice appears in none of the three.
Source: canarytechnologies.com/pricing
Duve
Checked Oct 12, 2026A guest experience platform built around the guest app and online check-in, with AI messaging attached.
Best for: Properties that want a guest app, digital keys and online check-in, with messaging attached.
Duve calls itself a unified hotel guest experience platform and leads with online check-in, digital keys, upsells and a guest app that needs no download. DuveAI answers messages across WhatsApp, SMS, email, in-app chat and Airbnb and Booking.com messaging. Phone call answering is not named on its site. It publishes a two-way Mews integration and real prices: minimum packages from 120 USD per month for Basic, 150 USD for Pro, which adds the communication hub, and 200 USD for Premium, which adds upsells.
Source: duve.com/pricing
Quinta (formerly Quicktext)
Checked Oct 12, 2026A hotel data platform that distributes what a property knows about itself to OTAs, metasearch and AI assistants.
Best for: Hotels whose priority is being found in AI assistants and metasearch.
Quinta, formerly Quicktext, describes itself as a hotel data management and distribution platform: more than 4,200 data points per hotel, synchronised across the website, OTAs, GDS, metasearch and AI assistants including ChatGPT, Gemini and Perplexity. Its Velma assistant is still sold, on live chat, Messenger, WhatsApp, WeChat and Instagram, and its partners page lists Mews. Phone call answering is not named on its site. It publishes a starting price: Quinta Data Services from $599 per month.
Source: quinta.im/pricing
Why hotels leave HiJiffy
HiJiffy is a mature product with 2,600+ hotels behind it, so this is not a page about a bad tool. Properties rarely leave software that works. They leave because the problem changed, or because the plan that solves it costs more than they expected. Reading HiJiffy's own site, five situations stand out.
Upselling is a campaign on the top plan. HiJiffy lists automated upsell campaigns under Premium. Those are messages sent out to guests, not an offer made in the conversation the guest started.
The phone still rings. HiJiffy's voice feature is voice messages: the clips a guest sends on WhatsApp. For an actual call, its voicebot page offers Click to call, which connects the guest to a human agent, so a live call still reaches your team.
The plan you need is not the plan on the banner. The 99 EUR plan covers website chat with 25 FAQ topics in 3 languages. PMS integration and WhatsApp campaigns are listed under Premium: from 319 EUR a month, plus a 599 EUR setup fee per five properties.
Those are the yearly prices. Paid month by month, the three plans start at 105, 170 and 350 EUR.
It is built for hotel groups. That is the first line of its homepage, and it is a different brief from a single hotel with a reception desk.
If none of these applies and your problem is simply scattered chat channels, HiJiffy may still be the right tool.
Why they pick Timo
Hey hotel managers, your reception costs money. Ours makes it.
- It sells while it answers. Early check-in, late checkout, the upgrade, the parking, the transfer, offered at the right moment and written into your PMS. Timo is trained on 18,500+ AI upsell calls. At Ambiente Apartments in Bratislava it brings 3-5% extra revenue from upsells, with a 9.0 guest rating and 30% fewer repetitive messages at the front desk.
- It picks up the phone. Live calls, in the guest's language, knowing who is calling and what they booked. Phone, WhatsApp and email share one inbox.
- One price, with everything in it. 8-10 EUR per room per month. Phone, WhatsApp and email. No tier to climb to before it talks to Mews.
- No commitment, no setup fee. Monthly subscription, 0 EUR implementation on a PMS we already have connected.
- Live within a day. Which matters when you are switching: you can run Timo next to HiJiffy for a week and decide with your own guests.
There is a calculator that tells you what Timo saves at your number of rooms. For the straight head to head, see Timo vs HiJiffy.
What to check before you switch
Five checks, in the order they bite.
- Export what you have built. Your FAQ answers and campaign flows are months of tuning. Ask HiJiffy what you can export, and in what format, before you give notice.
- Time it to your billing cycle. If you pay HiJiffy yearly, plan the switch around the renewal date. With Timo there is no cycle to time: it is monthly, with no commitment.
- Keep your WhatsApp number. Guests have it saved and it is printed on your confirmations. Ask in writing how the number moves.
- Write down what your PMS integration does today, and ask the new vendor which of those things it does now, not on a roadmap.
- Run both in parallel. A first version of Timo can be live within a day, so a week of overlap costs you almost nothing and tells you everything.
The other alternatives, and what each one is for
| If you are leaving because | Look at | What it is |
|---|---|---|
| Nobody sells to the guests who call and write | Timo | An AI concierge that sells extras in the conversation and answers live calls, 8-10 EUR per room per month |
| Enquiries are not turning into bookings | Asksuite | An AI reservation assistant for the reservations team. Pricing by quote |
| You want one vendor for the whole guest stack | Canary Technologies | A suite for hotels and brands, with AI Voice as a separate product. Pricing by quote |
| You want a guest app and online check-in | Duve | A guest app with messaging. Phone call answering is not named on its site |
| You worry about being found in AI assistants | Quinta | A hotel data platform, with the Velma chat assistant |
Choosing for the first time rather than switching? Start with the full comparison of AI receptionists for hotels.
Do not take our word for it. Call her.
We could describe what Timo sounds like on the phone. Or you could find out in the next minute.
Call Timea, our AI concierge: +420 910 928 927. Ask her anything you would ask a receptionist.
By calling, you agree to talk to an AI agent, that the call may be recorded, and that we may contact you afterwards about Timo.
Where the facts come from
We build Timo, and this page is our case for it. What it says about the other vendors was read on each vendor's own public website on 12 October 2026, and each card names its source. Where a vendor does not name a capability, the table says "not named on its site" rather than "no". If you work at one of these companies and something here is out of date, tell us and we will fix it.
Frequently asked questions
What is the best alternative to HiJiffy?
If you want reception to sell as well as answer, Timo: an AI concierge that offers extras in every conversation, writes the order into your PMS and answers live calls, WhatsApp and email, for 8-10 EUR per room per month with no commitment. If your problem is reservation conversion, look at Asksuite. For a full suite, Canary Technologies. For a guest app and online check-in, Duve. For visibility in AI assistants, Quinta.
Which HiJiffy alternatives answer phone calls?
Of the tools on this page, two say they answer live calls: Timo, in the same price as WhatsApp and email, and Canary Technologies, with a separate AI Voice product that is in none of its three published bundles. HiJiffy's voice feature is voice messages on chat channels. Asksuite, Duve and Quinta do not name AI call answering on their sites as of 12 October 2026.
Is there a cheaper alternative to HiJiffy?
Compare the plan you actually need. HiJiffy's 99 EUR plan covers website chat; PMS integration is listed under Premium, from 319 EUR a month plus a 599 EUR setup fee, on yearly payment. Timo costs 8-10 EUR per room per month with phone, WhatsApp and email in the same price, no commitment and 0 EUR implementation on a connected PMS. Asksuite and Canary publish no prices.
Which HiJiffy alternatives work with Mews?
Timo works with Mews today with 0 EUR implementation, and writes what it sells into the reservation. Duve publishes a two-way Mews integration, Canary Technologies names Mews among its PMS integrations and Quinta lists Mews on its partners page. Asksuite's integrations page does not name Mews.
How long does it take to switch from HiJiffy?
With Timo, a first version can be live within a day: your FAQs and house rules go in, you test it by calling, and you switch it on. That makes it easy to run both tools side by side for a week before you cancel anything. Allow extra time to export your FAQ content and to move your WhatsApp number.
Can I try Timo before talking to a salesperson?
Yes. Call Timea, our AI concierge, on +420 910 928 927 and ask her what you would ask a receptionist. The price is on our website and the calculator shows what Timo saves at your number of rooms.
Or skip the form and hear it yourself: call Timea, our AI concierge, on +420 910 928 927.
Book a call with Timo